Refund policy

1. Returns

We want you to be completely satisfied with your purchase. If you are not satisfied, you may return the product within 7 days of delivery.

To be eligible for a return:

• The item must be unused and in the same condition that you received it
• The item must be in its original packaging
• A receipt or proof of purchase is required

Certain items are non-returnable, including:

• Perishable goods
• Personalized/customized products
• Digital/downloadable items
• Gift cards

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2. Refunds

Once your return is received and inspected, we will notify you regarding the status of your refund.

If approved:

• Your refund will be processed within [5–10 business days]
• The amount will be credited to your original payment method

Partial refunds may be granted in cases where:

• The item is not in its original condition
• The item is damaged or missing parts (not due to our error)

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3. Exchanges

We only replace items if they are defective or damaged.
If you need to exchange an item, contact us at: [info@alwayscanvas.com]

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4. Return Shipping

• Customers are responsible for paying return shipping costs unless the item is defective or incorrect
• Shipping costs are non-refundable
• We recommend using a trackable shipping service

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5. Late or Missing Refunds

If you haven’t received your refund:

• Check your bank account again
• Contact your credit card provider (it may take time before your refund is officially posted)
• Contact your bank

If you still have not received your refund, please contact us at [info@alwayscanvas.com]

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6. Cancellations

Orders can be canceled within [09:00AM - 06:00PM] of placing the order. Once shipped, orders cannot be canceled.

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7. Contact Us

If you have any questions about our Refund & Return Policy, contact us at:

• Email: info@alwayscanvas.com
• Phone: +91 96389 91491