Shipping policy

 

Effective Date: 24/03/2026

Thank you for shopping with Always Canvas. This Shipping Policy outlines how we handle order processing, shipping, and delivery.

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1. Order Processing

• All orders are processed within 1–3 business days after payment is confirmed
• Orders are not processed on weekends or public holidays
• You will receive a confirmation email once your order is placed

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2. Shipping Time & Delivery

• Estimated delivery time: 5-7 business days depending on location
• Delivery times may vary due to location, weather, or courier delays
• We are not responsible for delays caused by shipping carriers

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3. Shipping Charges

• Shipping charges are calculated at checkout based on your location and order size
• We may offer free shipping on orders (if applicable)

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4. Order Tracking

• Once your order is shipped, you will receive a tracking number via email/SMS
• You can track your order using the provided link

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5. Shipping Locations

• We currently ship to India / selected countries / worldwide
• Some remote areas may have longer delivery times

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6. Incorrect Address

• Please ensure your shipping address is correct
• We are not responsible for orders delivered to incorrect or incomplete addresses provided by the customer

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7. Damaged or Lost Packages

• If your package is damaged or lost during transit, please contact us within 48 hours of delivery
• We will work with the courier partner to resolve the issue

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8. Delivery Attempts

• Our courier partners may attempt delivery multiple times
• If delivery fails, the package may be returned to us

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9. Contact Us

If you have any questions about shipping, please contact us:

• Email: info@alwayscanvas.com
• Phone: +91 96389 91491